Trinidad & Tobago · 60-second diagnostic at your door

Phone won't charge? We come to you.

Loose Lightning, wobbly USB-C, or a port full of pocket lint — we diagnose at your door and fix it on the spot. Free diagnostic across Port of Spain, Chaguanas, San Fernando, Arima, Tobago. 30-day warranty on every port we replace.

2 minPort clean
30–45 minPort replacement
FreeDiagnostic at your door
Quick triage · Most fixes same visit
2:00 Most ports cleaned by now
Try this first

The 60-second check you can do before you book

These four checks resolve most "phone won't charge" cases without us ever needing to come out. If they don't, book us — we'll be at your door within 60–90 minutes in core zones.

1. Try a different cable

Cables fail silently. The single most common cause of "my phone won't charge" is a worn Lightning or USB-C cable. Try a known-good one from a friend.

2. Try a different wall adapter

Charging bricks fail too, especially the cheap ones. Use the one that came with your phone, or a reputable brand.

3. Look into the port with a flashlight

If you see grey felt, that's packed pocket lint. Don't use a metal pin to clean it — power off the phone and use a wooden toothpick.

4. Restart the phone

Not just the screen — a full power cycle. iPhone: Settings → General → Shut Down. Android: hold power + volume down.

Pricing

What it costs in TTD

Firm quote at your door before any work. No charge for the diagnostic.

Port clean

TTD $80 (free with any booked repair)

Wooden pick, no metal contact, two minutes. Fixes ~40% of "won't charge" cases on the spot.

Modular port replacement

From TTD $450

Most modern iPhones and Samsung Galaxy — port on a flex cable. 30–45 min at your door. 30-day warranty.

Soldered port micro-soldering

From TTD $950

Older iPhones (5s through 8) and some Android. Workshop job, returned next day.

Charging IC / Tristar fault

Quote on diagnostic

If the port's fine but the phone still won't charge on a known-good cable, the charging controller chip on the logic board is the suspect. Workshop job.

Phone flat or refusing to charge?

WhatsApp us a quick video of the cable going in and we'll tell you in 30 seconds whether it's a port clean, a port swap, or something else. Free triage.